Senior VP of Network operations, along with leaders in construction used a Joyous campaign to talk to 500 managers. Their goal: to understand and improve three key aspects of construction transformation.
First, if existing systems and processes support teams' productivity, and what changes to systems and processes would increase productivity. Second, if the engineering work order process is effective, and changes to improve. Third, if the new system improves managers ability to manage the construction workload, and what changes would make it easier to manage workload.