Connectors we use are often incompatible with existing infrastructure.

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Cost Optimizer

Turn frontline feedback into operational wins

From thousands of chats to one clear action plan - fast.

The fiber reels are often too large and cumbersome to handle tights spaces. Smaller fiber reels would definitely help.

Splicing equipment can fail post install. Maintenance & calibration of the splicing equipment would help.

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Templates
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AI Assistant
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Designer
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Integrations
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Themes
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Actions
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Impact
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Impact
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Integrations
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Impact
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Impact

Adjust our approach to suit your team

Joyous makes it simple to identify, target and verify high-impact changes using frontline insights.

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Digital Director

Can we regularly pinpoint high-impact, low-cost fixes across our frontline systems and processes?

Streamline Systems
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Operations Executive

We need to know exactly what will help the frontline deliver our products and services faster and more effectively.

Increase Efficiency
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Change Leader

We must accelerate the adoption of change and quickly diagnose and fix any issues during our roll-outs.

Improve Adoption

1

Identify key objectives

Use your existing strategy or run the Joyous Operational Excellence survey and map targeted Joyous campaigns.

2

Deploy targeted campaigns

Get frontline input at scale with two-way chats using AI. Use campaign insights to inform and take actions, tracked in Joyous.

3

Verify business impact

Track results using operational metrics or a Joyous pulse survey, recording impact directly in the Joyous dashboard.

4

Share outcomes with the frontline

Share insights and actions with the frontline - delivered by Joyous right where feedback was given. Easily schedule an executive message with an attached report.

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Prepare

Identify potential process and tool improvements.

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Plan

Prepare teams for an upcoming change.

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Launch

Increase the adoption of a new release or change.

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Improve

Increase the effectiveness of a recent change.

Start with a template. Accelerate anything.

The Joyous change campaigns make accelerating any change with frontline feedback easy. Start with our base templates and adjust to suit your needs.

Structured for speed and depth

Based on years of experiments and refinement - targeted campaigns are proven to get enough depth to act from a quick chat.

Our most popular campaigns for 

operations

.

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Streamline tools and systems

Pick an internal tool or system and quickly understand how to simplify and improve it.

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Reduce repeat jobs

Identify what would make the biggest difference in avoiding repeat jobs.

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Automate workflows

Pinpoint opportunities to automate steps in your key workflows.

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Improve support and training

Ensure adequate support is available to frontline teams for critical activities.

A modern HR Engagement model.

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Annual Baseline

25 rated statements + 4 open questions, including eNPS - to identify initial focus areas.

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Quarterly Pulse

5 rated statements + 1 open question, including eNPS - to track progress on key focus areas.

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Fully customisable

Easily tailor the conversation script, questions and visibility to suit your culture and goals.

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Backed by research and updated annually.

A model that creates psychologically safe, action oriented conversations, using clear and specific questions that provide granular insights - designed especially for the frontline.

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Lifecycle campaigns

Effortlessly add lifecycle campaigns to your approach - connected directly back to the Joyous HR engagement model to ensure structured continuous improvement.

Already trusted by some of the world’s largest organisations.

Trusted by top teams
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No training on your data

Joyous does not use your data to train any of it’s models. Including third party AI sub-processor models.

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Zero data retention

No data is stored with LLM providers for all Joyous customers by default.

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SOC 2 (Type 2)

Our latest audit report certifies that our security policies and controls continuously meet the highest industry standards.

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Advanced permissions

Specify who can do and create what, with granular precision.

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Secure encryption

When you use Joyous, your data is encrypted in-transit using TLS 1.2 or greater.

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GDPR & CCPA

We have mapped our privacy program to the GDPR and other global privacy regulations.

No long contracts. Unless you want one.

Buy a one-off campaign, a bundle or check out our subscription pricing.