No more poorly worded questions to confuse people or put them off.
Helps get you both the problem and solution in one.
Keeps it simple, short and focused on one thing at a time.
Adds intro messages in friendly language and ensures questions don’t put people on the spot.
Each theme has a related action item presented directly alongside it.
Each action item includes detailed tasks based on the frontline phrases.
You can accept, ignore and modify all action items and tasks with just a few clicks.
No more time wasted on sifting through feedback to identify the key action items and tasks.
Based on 1,500 responses from a campaign audience and the human effort to design, participate, respond to and analyse feedback for actionable insights when compared with other alternatives.
Joyous does not use your data to train any of its models. Including third party AI sub-processor models.
No data is stored with LLM providers for all Joyous customers by default.
Our latest audit report certifies that our security policies and controls continuously meet the highest industry standards.
Specify who can do and create what, with granular precision.
When you use Joyous, your data is encrypted in-transit using TLS 1.2 or greater.
We have mapped our privacy program to the GDPR and other global privacy regulations.
Joyous only ever uses customer data to perform the tasks to run a campaign. Joyous does not train or fine-tune any of its AI models on customer data regardless of which option you purchase. Including third party AI sub-processor models.
Joyous uses a combination of industry standard natural language processing (NLP) models and algorithms as well as Generative AI Large Language Models (LLMs).
1: We allow for a human-in-the-loop to review, moderate and validate Joyous AI outputs.
2: All Joyous AI features have defined quality measures which our Data Science team regularly tests and continuously improves using synthetic data.
Yes. Each Joyous AI feature and it's associated outputs can be reviewed, moderated and validated by a human.
Customer data is stored in the cloud on the closest regional server to our customer. Joyous only stores customer data to perform the tasks to run a campaign.
Joyous does not train or fine-tune any of its AI models on customer data regardless of which option you purchase. Including third party AI sub-processor models.
Joyous does not pass any PII to any third party AI sub-processor and further masks any customer organisation identifiers.
We specifically have contractual agreements in place with our AI sub-processors that prohibit the use of Joyous customer data to train or fine-tune their models or store Joyous customer data - referred to as zero data retention. This means that Joyous data:
The only storage for third party AI sub-processors will be temporarily in memory to perform the services requested by Joyous to perform the tasks for a campaign.
Joyous AI helps get fast, actionable feedback, with almost no human effort.
It can help to:
You can request access to our Trust center which contains more detailed information about our specific applications of AI, providers and workflows.
